The 3-Step Fitment Confirmation Guide
By providing us with a few key pieces of information, our technical team can personally verify compatibility and ensure you receive the correct model and mounting bracket.
Step 1: Provide Your Basic Vehicle Information
Start by sending us your vehicle's:
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Make (e.g., Toyota, BMW, Mercedes-Benz, Ford)
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Model (e.g., Camry, 3 Series, C-Class, F-150)
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Model Year (e.g., 2020, 2022)
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Specific Trim or Package (if you know it, e.g., "Executive Package," "with Advanced Safety Suite"). This is often very helpful.
Step 2: Take Three Clear Photos of Your Sensor Housing
Locate the sensor housing attached to the windshield behind your rearview mirror. This unit typically contains the rain and light sensors.
Using your smartphone, please take three clear pictures of this housing from the following angles:

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Front View: A direct, head-on picture of the housing.

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Side Profile View: A picture from the side, showing the contour and shape of the housing against the windshield.

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Bottom/Underside View: A picture looking up at the housing from below, showing the clip and attachment points.

Pro Tip: Please ensure your photos are in focus and well-lit so we can clearly see the outline and details.
Step 3: For Complex or Rare Vehicles (If Requested)
For the vast majority of vehicles, Steps 1 and 2 are all we need. However, for some rare or complex models, our team might need additional details to be absolutely certain.
If we contact you for more information, here’s how you can help:
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Gently remove the sensor housing. This usually pops off safely with a trim tool or careful pressure. Please do this only if you feel comfortable.
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Photograph the Connector: Take a clear, close-up picture of the electrical plug that connects to the sensor.

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Measure the Housing: Using a ruler or caliper, measure the length and width of the housing.

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Identify the Clip Positions: Note the distance between the mounting clips.

These precise measurements allow us to match the bracket perfectly to your vehicle's specific sensor type, ensuring a 100% correct installation.
Why This Process is Important
This simple verification process is a core part of our customer commitment. It allows us to:
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Guarantee Compatibility: No guesswork, no returns for wrong brackets.
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Ensure a Seamless Look: Your dash cam will look like it was installed at the factory.
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Save You Time and Hassle: Get the right product the first time and enjoy a smooth, frustration-free installation.
Ready to Order?
Once we receive your information and photos, our experts will quickly confirm the correct ACARCAM model for your car. You can then order with complete confidence!
Have questions? Our support team is always here to help. Contact us through the official ACARCAM website.
Thank you for choosing ACARCAM—where your safety and satisfaction are our top priority.
